KEY DIFFERENTIATORS

• • • 365/24/7 customer support services. Always open and available to assist our clients.
    • Minimal SLA Ticket Response time
    • Provide solutions on customer-specific issues
    • Automated assisted support which enable remote access to sites that requires instant problem solving
    • Product set up and site configuration
    • Troubleshooting and technical assistance
    • Proactive Client engagement through KPI follow ups

Sefeko customer Service Consultants work to ensure that all our customers receive the best possible service when using our products. We pride ourselves with continuous customer relationship management which is built and maintained through ongoing engagement with our customers. Sefeko strives to provides world-class Customer Services. It is deliberate and purposeful