Security companies that use Sefeko have a major competitive advantage, as Sefeko brings operational efficiency that makes it easy to manage service level agreements (SLAs).

It has become important to prove to customers and insurers that guards, supervisors and control room operators were effective in handling security incidents. Sefeko provides security companies with a trusted, real-time incident management system. All guard, supervisor and control room operator actions are logged and their effectiveness is reported to managers on both summary reports and detailed reports.

Sefeko reporting is automated and reports are emailed daily to managers.

Real-time incident management

Sefeko includes free control-room software that enables security companies to manage guarding incidents from a central point. The software also generates automated reports that are emailed to managers.

The Sefeko mobile application enables supervisors to receive patrol notifications on their mobile devices and see patrol summaries of all their sites.